Privacy Policy

1. Information We Collect

We may collect information that you provide directly, information generated when you use QuantaCade, and information needed to operate our Joomla extension store, licensing, downloads, updates, checkout, and support systems.

Account Information

When you create, use, or update an account, we may collect:

• Name
• Username
• Email address
• Password credentials stored through Joomla authentication systems
• Account status
• User group and access information
• Customer profile information you choose to provide
• Account creation, login, and security activity

Product, Plan, License, and Domain Information

When you browse, purchase, install, activate, or manage QuantaCade extensions, we may collect:

• Selected products and plans, including Basic, Pro, Max, and All Access access where applicable
• License keys and license status
• License issue, renewal, upgrade, expiration, cancellation, or conversion records
• Domain activations and domain status
• Additional domain-slot add-on records where applicable
• Product download eligibility and download history
• Installed extension update authorization requests
• Product version, package, and access records needed to provide protected downloads and updates

Checkout and Payment Information

When you check out or manage paid access, we may collect:

• Cart contents
• Orders and order item records
• Plan, tax, discount, prorated upgrade credit, and total information
• Payment provider identifiers
• Transaction, order, webhook, refund, chargeback, or payment status references
• Billing lifecycle and access-status information needed to fulfill, renew, upgrade, or support your purchase

Payment card details are processed by PayPal or other payment providers. QuantaCade does not intend to store full payment card numbers on its own servers.

Support and Communications

We may collect information you submit through:

• Support conversations
• Support message attachments
• Contact forms
• Account, licensing, download, update, payment, or product-support requests
• Administrative communications between you and QuantaCade

Device, Log, and Security Information

We may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Referring URLs
• Pages visited
• Date and time of activity
• Session identifiers
• Cookie or local storage data
• Error logs
• Security and anti-abuse signals
• Validation, rate-limit, suspicious-session, or access-control data

2. How We Use Information

We use information to:

• Operate QuantaCade.com
• Create and manage customer accounts
• Authenticate users and protect accounts
• Display extension products, plans, pricing, and access options
• Process free Basic checkout, paid checkout, renewals, upgrades, and All Access purchases
• Apply prorated upgrade credit where applicable
• Create, validate, renew, reissue, convert, or revoke license records
• Manage domain activations and additional domain-slot add-ons
• Provide protected downloads and update authorization
• Confirm payment and order status
• Provide customer support and support notifications
• Send account, license, product, download, update, payment, security, support, or administrative emails
• Detect fraud, abuse, unauthorized access, automation, or security threats
• Improve site performance, product experience, checkout flow, support tools, and security
• Comply with legal obligations
• Enforce our Terms of Service and product-license rules

3. Cookies and Local Storage

QuantaCade may use cookies, browser storage, and similar technologies to:

• Keep users logged in
• Maintain cart and checkout sessions
• Remember preferences
• Support account, license, and support-session controls
• Improve site functionality
• Analyze site usage and performance
• Prevent fraud or abuse

You may be able to limit cookies in your browser settings, but some site features may not work correctly if cookies or browser storage are disabled.

4. How We Share Information

We may share information with service providers and parties that help us operate QuantaCade, including:

• Payment processors such as PayPal
• Hosting and infrastructure providers
• Email delivery providers
• Security, fraud prevention, and anti-abuse tools
• Analytics or performance tools
• Contractors or service providers helping us operate, maintain, or improve QuantaCade
• Legal, regulatory, or law enforcement authorities when required or appropriate
• Successors in the event of a merger, sale, transfer, restructuring, or similar transaction

We do not sell your personal information for money.

5. Payment Processing

Paid plans, All Access purchases, renewals, upgrades, and eligible add-ons may be processed by PayPal or another third-party payment provider. Your payment information is subject to that provider’s own terms and privacy policy.

QuantaCade may receive transaction identifiers, order identifiers, payment status, refund status, chargeback status, and related payment lifecycle information, but does not intend to store full card numbers.

6. Downloads, Updates, and Installed Extensions

QuantaCade protects extension packages and update access through license authorization. When you request a protected download or when an installed QuantaCade extension checks for license or update access, we may process information such as:

• License key or authorization token
• Product and version requested
• Authorized domain or site URL information
• Download or update request time
• IP address, user agent, and security logs
• Access result, denial reason, or validation result

This information is used to provide downloads, authorize updates, manage license access, prevent abuse, and support customers.

7. Public or Third-Party Features

If QuantaCade offers public reviews, testimonials, comments, community areas, public product listings, or similar features, information you choose to submit may be visible to other users or site visitors.

QuantaCade may also link to or maintain listings on third-party sites, including Joomla-related directories or marketplaces. Those third-party sites are controlled by their own privacy policies and terms.

Do not post private information in public areas of the site or on third-party listing pages.

8. Fraud Prevention, Abuse Prevention, and Security

QuantaCade may use server-side validation, license checks, session tokens, order logs, download logs, update authorization logs, domain activation records, suspicious activity detection, IP/device logs, rate limits, and other security methods.

We use this information to protect accounts, prevent unauthorized license sharing, protect downloads and updates, investigate suspicious activity, enforce product-license rules, and protect the site.

9. Data Retention

We keep information for as long as reasonably needed to operate QuantaCade, provide services, maintain account, order, license, domain, download, update, and support records, resolve disputes, comply with legal obligations, maintain security, and enforce our Terms.

Some records, such as transaction logs, license history, domain activation records, download/update logs, support records, audit trails, and security logs, may be retained even after account closure if needed for legal, security, fraud prevention, accounting, support, continuity, or dispute purposes.

10. Data Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no website, server, payment system, or transmission method can be guaranteed to be completely secure.

You are responsible for keeping your account login credentials secure and for protecting any license keys or access credentials provided to you.

11. Children’s Privacy

QuantaCade is not intended for children under 13. We do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to QuantaCade, contact us so we can review and delete the information where appropriate.

12. Your Choices

Depending on your location and applicable law, you may have rights to:

• Access personal information we maintain about you
• Correct inaccurate information
• Request deletion of certain information
• Opt out of certain communications
• Request information about how your data is used
• Limit certain processing where applicable

Some requests may be limited by legal, security, fraud prevention, accounting, dispute, support, license-history, or operational requirements.

13. California and Other State Privacy Rights

Some U.S. states provide additional privacy rights. Depending on whether those laws apply to QuantaCade and to your relationship with us, you may have rights to know, access, correct, delete, or receive information about certain personal data practices.

To submit a privacy request, contact us using the information below.

14. Email Communications

We may send transactional or administrative emails related to your account, orders, licenses, domains, downloads, update access, payment status, renewals, upgrades, support messages, security, or site operations.

If we send marketing emails, we will provide a way to unsubscribe where required. Transactional or administrative emails may still be sent when needed to operate your account, license access, payment records, support requests, or security functions.

15. Third-Party Links

QuantaCade may link to third-party websites or services, including payment providers, Joomla-related resources, documentation, extension directories, or other product resources. We are not responsible for the privacy practices, content, or security of third-party sites.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. Continued use of QuantaCade after changes means you accept the updated Privacy Policy.